Methods and tools for Business Process Management (BPM)

Become familiar with the methods and tools of business process management (BPM) with case studies on the specification of the requirements and improvement of the processes of the various components of the target system.

This training enables participants to:

• Understand the concept of process within the company
• Understand its challenges and obstacles
• Understand the importance of the link between business strategy and the IS
• Understand the importance of mastering business processes for quality management and continuous improvement
• Learn about business process mapping, prioritization, modeling and documentation
• Learn how to analyze your processes and measure their performance
• Understand the importance of change management in a project to define or improve and/or reengineer business processes.

• Members of the strategic committee
• Information system managers and executives

1.  Introduction
2. Understand the challenges and objectives of BPM
3. IS governance and strategic alignment
4. IS governance frameworks: a process approach
5. Business process, IS, audit, and internal control
6. Start a process mapping project
7. Advanced Process Modeling
8. BPM modeling tools
9. Management of the performance of its processes and continuous improvement
10. Process and risk management
11. Driving change